1. What is a PNR ?
Passenger Name Record is a unique number that identifies your booking. Indian Railways (and hence IRCTC) has a 10-digit numeric PNR number.PNR is per ticket and not per person.
2. Where to find my PNR?
On a paper ticket issued in a railway booking counter or IRCTC i-ticket, the PNR number is on the top left of the ticket. The number is usually split into 3-7 (e.g. 432-1234567). On an IRCTC e-ticket, this comes as a message alert to your mobile and is also found in the top left box of the first table in your ticket.
3. What is "chart not prepared" status?
The final reservation chart for a train is prepared typically couple of hours before its departure. In case of early morning or late night trains, this may be prepared much earlier during the previous night itself. The significance of this status to a reservation status is because of the fact that your reservation status could change any time until chart is prepared. Though very rare, it does happen that an RAC ticket go back to wait-listed status. It is also possible as per Railways that a ticket that moved from WL to CNF can move back to RAC or WL.
This will not happen for a ticket which was CNF during booking itself.
4. Can I check PNR through SMS?
5. What does different status codes mean?
6. How early can I book a ticket?
Advance booking is allowed up to 60 days before the journey date. Passengers should book their tickets early enough to get a confirmed berth. If confirmed berth is not available, reservation status will show either RAC (Reservation against Cacellation) or WL (Waiting List).
7. What is RAC and WL ?
Reservation Against Cancellation (RAC) means a passenger does not have a reserved berth, but he has sitting accommodation. Depepending on the number of waitlisted passengers, the reservation may be promoted to a confirmed berth when one becomes available due to last moment cancellations usually taking place close to the journey date. RAC passengers can board the train and can sit on the two side chairs. If a berth becomes available, one RAC passenger will get the berth, and the other RAC passenger can convert the two side chairs into a single berth.
Waiting List (WL) means a passenger may not get any berth or sitting accommodation. If enough number of confirmed or RAC passengers cancel their reservations, he/she will be accommodated. The size of waiting queue for each train may vary. Once the maximum number of wait listed tickets have been issued, any further reservation requests are refused with REGRET status. It is not possible to purchase a ticket with REGRET status.
8.What is the cancellation policy? What is the cancellation charge?
9. Is it mandatory to carry a “Identity Proof” while travelling? What documents can be used for the same?
10. Is photocopy of "Identity Proof" valid?
Only attested photocopy of ration card with photograph and nationalized bank passbook with photographs. No other Photocopy will be accepted.
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